About Promotion

🔎 What's the size and format for a promotion?

Ans:

Image format: (.png & .jpg image supported and Max:5MB)

• Desktop View Image: 2000*1000px (240*360)

• Mobile View Image: 800*1200px (200*300)

🔎 How does Rosetta.ai calculate the frequency of hesitant customer detection ?

Ans: Pop-up setting will be triggered once the AI detects that a visitor is a "Hesitant customer". Hesitant customers are defined by their "Visit duration" and "Click through".

🔎 What if the pop-ups interfere customers' shopping process?

Ans: You can use bottom left or right.

🔎 What if the pop-ups interfere customers' shopping process?

Ans: You can open hesitant function. AI will help you whether it's hesitant or not, For example, a visitor who stay in the same page for too long time will see the promotion.