Rosetta.ai Documentation
  • Start Using Rosetta.Ai
    • Create your Rosetta.ai account
    • Connect your store
      • Authorize product feed and GTM
      • Get product feed link
        • Shopify product feed
        • Shopline product feed
        • Own website builder product feed
        • Easystore product feed
        • 91APP product feed
        • Cyberbiz product feed
    • Dashboard
    • Plugins
      • Recommenders
        • How to install the recommender
          • Select recommendation Type
          • Select layout
          • Design recommender
            • Bottom Right or Bottom Left
            • Right Edge Tab
          • Select Recommender Position
            • How to setting up the page?
            • Homepage
            • Products List page
            • Product Details Page
            • Shopping Cart Page
          • Review
      • Promotions
        • Promotion Banner
        • Coupon Code Banner
    • Reports
  • Setting
    • Configuration
    • Preferences
    • Plans and billing
    • Payment history
    • Danger Zone
  • FAQ
    • About Plan
    • About Integration
    • About the differences with other recommenders
    • About Recommendation
    • About Promotion
    • About Email re-marketing
    • About Product Tag
    • About Customer Preference Analysis
  • Rosetta.Ai Features
    • Plans & features differences
      • Hesitant Customer Detection
      • Remove Rosetta.ai logo
    • Google Analytics data instruction
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On this page
  • What's the size and format for a promotion?
  • How does Rosetta.ai calculate the frequency of hesitant customer detection ?
  • What if the pop-ups interfere customers' shopping process?
  • What if the pop-ups interfere customers' shopping process?

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  1. FAQ

About Promotion

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Last updated 2 years ago

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What's the size and format for a promotion?

Ans:

Image format: (.png & .jpg image supported and Max:5MB)

  • Desktop View Image: 2000*1000px (240*360)

  • Mobile View Image: 800*1200px (200*300)

How does Rosetta.ai calculate the frequency of hesitant customer detection ?

Ans: Pop-up setting will be triggered once the AI detects that a visitor is a "Hesitant customer". Hesitant customers are defined by their "Visit duration" and "Click through".

What if the pop-ups interfere customers' shopping process?

Ans: You can use bottom left or right.

What if the pop-ups interfere customers' shopping process?

Ans: You can open hesitant function. AI will help you whether it's hesitant or not, For example, a visitor who stay in the same page for too long time will see the promotion.

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