> For the complete documentation index, see [llms.txt](https://rosetta-ai.gitbook.io/en-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rosetta-ai.gitbook.io/en-docs/rosetta.ai-features/plans-and-features-differences/hesitant-customer-detection.md).

# Hesitant Customer Detection

AI will detect the route and flow of mouse, stopping time, the number of tabs to tell whether it's a hesitant visitor or not. Hesitant pop-up can:

1\. **Provide new discounst**: after detecting hesitant shoppers, discount information will be shown to them to speed up their shopping decision and increase conversion.

2\. **Decrease bounce rate**: to provide the information they need in the right time


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