Manage Account Settings
Update Contact Information
Personal details such as your name, brand, and contact information are important to keep up to date.
To access your contact information, click Settings in the left menu. Select the Personal Details tab.
In the top section, you can enter the following information:
Full Name - This will show as your login name.
E-mail Address - This will be used to log into the system and to contact you for support issues. If you change it, you will need to re-verify the new email address first before you can use it for logging in.
Brand Name - This is the store you are using the account for.
Mobile Phone - The number entered here will be used to help recover your account if necessary and by support to reach out to you.
Any time you make changes, click Save in the top right of the section to keep the edits. If you made a mistake, simply click Discard Changes and any edits will be removed.
Change Your Password
To change your password, click Settings in the left menu. Select the Personal Details tab.
Scroll to the bottom section to update your password.
First, you have to enter your current password. Then you have to enter your new password two times to verify it.
To see the password, click the eye icon to the right of the password field.
Note: Try to make your passwords hard to guess with capital and lowercase letters as well as numbers and characters throughout. The password above is an example password and not one you should use for your account.
When you’re done, click Save in the top right of the section to set the new password. If you made a mistake, simply click Discard Changes and your password will not change.
Update Shop Information (Configuration)
You can check your analytics connection at any time. Click Settings in the left menu and select the Configuration tab.
You’ll see the following fields:
Store Link - This is the URL for your online store. You can edit this by clicking the pencil icon and changing the URL. Click Save to keep your changes.
E-Commerce Platform - This is the platform that hosts your online store. You can edit this by clicking the pencil icon and selecting a different platform from the dropdown. Click Save to keep your changes.
Product Feed Link - This is the link to your store’s product feed. When you set up your account this should have been connected. You can edit the link by clicking the pencil icon and entering a new URL. Click Save to keep your changes.
Google Tag Manager - This shows the status of your GTM connection.
If there is a green Connected box next to the GTM field, then your Google Tag Manager was successfully connected to your account.
If there is a red Not Connected box next to this field, then you need to try again. Click Authenticate with GTM and follow the instructions again.
In case you need to change to another GTM or rebind it for any reason, click the Reconfigure button, and repeat the same steps to reconnect a GTM.
Select Language Preference
To set up the language for your account, click Settings in the left menu and then select the Preferences tab.
Click the Language dropdown and select the appropriate language. When you’re done, click Save to apply the changes.
Delete Your Account
To delete your Rosetta AI account, click Settings in the left menu. Select the Danger Zone tab.
The final fee will be charged at the end of the subscription period after the system settlement. If the impressions usage is not exceeded, there is no additional payment will be deducted.
Note: All datas on this account will be deleted from the system after 30 days you delete account.
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