Account Setup

Step 1: Get started

To create your Rosetta.ai account, click Get Started in the top right corner of our homepage.

You’ll be brought to the account creation page where you have to fill in some basic information.

Step 2: Create an account for other supported e-commerce platforms

If you are using the following e-commerce platforms, please select “My store uses one of these platform” and register with your email address and password:

SHOPLINE	WACA	91APP
Cyberbiz	meepShop	EasyStore
Shopserve	Demandware	QDM

If you are not a user of the above e-commerce platform, you can refer to Using Self-hosted Platform/Unsupported Platforms or Account Setup.

You will be directed to the account creation page, which will require you to fill in some basic information.

• Name: Enter your name.

• Email: Enter your email, this will be used for communication and as your username.

• Create Password: Create a password for your account. Your password must be at least 8 characters long.

• Phone number: Enter a contact number for support to get a hold of you

Once all of your information is entered, click Start my 30-day free trial.

Step 3: Verify your account

You will then receive a verification email to verify your new account.

You’ll receive an email to verify your new account. Open that email, and click the link to log in and verify your account. If you don't receive the email, click the Resend button.

Step 4: Add a payment method

You need to add a credit card first to start the 30-day trial. You can cancel the subsription at any time if you don’t want to use it within a month.

In addition, if you need to use remittance as a payment method, you are welcome to contact the Rosetta.ai CSM team for discussion.

Step 5: Select a platform

After logging in again, select the e-commerce platform used by your store and fill in the store URL. For example: https://yourstore.platform.com

If the platform you are using is not among the above options, please select "Other Platforms".

Congratulations, you’ve set up your account!

Please click "Continue" to conduct Next step.

Using Self-hosted Platform/Unsupported Platforms

If you are using a self-hosted platform or an e-commerce platform not listed above, please select the button presented in the image below and provide your contact information. We will have a professional team member contact you and assist with the onboarding process.

Shopify User

If you are a Shopify user, continue with the Shopify option.

You will be guided through a setup process through your Shopify merchant dashboard:

1. Log in to your Shopify account.

2. Confirm the Rosetta.ai Fashion & Beauty Cross Sells app installation.

3. Select the plan you want to try, all of them comes with a 30-day free trial.

4. Select your payment method and approve the subscription.

5. You will be logged into the app and can start setting up your Recommenders right away.

Quick Customer Support Tips with Rosie If you encounter any difficulties during the onboarding process, simply click on the Rosie assistant in the bottom right corner with the "Request Assistance" chatbox. Select your preferred assistance method:

1. Join an online tutorial session [Day, Month/Day] online tutorial (You will receive the online meeting participation link for Month/Day).

2. Request an 1-on-1 session with our CSM team (Rosetta's CSM team will contact you as soon as possible). </aside>

Next Step

If you are users of Shopline, Easystore and Waca platforms, you need to connect to Google Tag Manager (GTM) in the next stage, before start using the recommendation function:

Connecting Google Tag Manager

If you are 91APP, Cyberbiz, meepshop or other platform users, you need to obtain and setup the Product Catelog link after you complete the GTM connection to facilitate subsequent use of the recommendation display.

Finding your Product Feed URL